Returns & Refund Policy | RC Leotards
At RC Leotards, we strive for the highest quality in our gymnastics leotards. If you need to return an item, please review our policy below.
Returns & Exchanges
- Custom-made and personalized leotards cannot be returned or exchanged.
- Standard items may be returned within 30 days, provided they are unused, unwashed, and in original packaging.
- Adjustments to a custom-made leotard may be possible upon request, but additional costs may apply.
- If a sizing issue occurs and the correct size was delivered based on fitting samples, we are not responsible for exchanges.
Refund Process
- Approved returns will be refunded within 7 days of receiving the returned item.
- Refunds are processed via the original payment method.
- Shipping costs are non-refundable, unless the return is due to an error on our part.
Defective or Incorrect Items
- Any damaged or incorrect orders must be reported within 5 days of delivery.
- Items must be unworn, unwashed, and in original condition.
- If the error is on our part, we will provide a replacement or refund at no extra cost.
Non-Returnable Items
The following cannot be returned:
- Custom-made leotards
- Used or washed items
- Orders returned after 30 days
- Gift cards and downloadable products
Club Orders & Reordering
- Reorders for clubs can be placed twice per year (March & September) at no extra cost.
- Orders outside these periods will incur a 10% surcharge per leotard plus shipping.
- Reorders have a 10-14 week production time, similar to initial orders.
How to Return Your Order
Mail your return to:
📍 RC Leotards
Cornelia Katzstraat 10, 6004 SP Weert, The Netherlands
✉ For any questions, contact us at:
📧 info@rcleotards.com
We recommend trackable shipping, as we cannot guarantee receipt of returned items.
Need Assistance?
For any further questions about returns or exchanges, feel free to contact us. Customer satisfaction is our priority!